PLEASE NOTE: Be Ready for Delivery When the Driver Arrives
Delivery should only take about 15 minutes once the driver arrives (as long as your site is ready). If the driver is required to wait more than 30 minutes after arriving on site to start delivery, the customer may be charged for wait time. If the driver is unable to safely deliver, the customer may still be charged a dry run fee. We outsource all deliveries to professional local haulers. The customer and driver on site are responsible for all safety decisions (more info in our terms and conditions).
Please contact us if you're not sure about your site.
Make Sure Your Site is Prepared for Delivery:
Please make sure there is enough space for the truck to make wide turns, get between gates or other obstructions, and safely set up for delivery. Remember, trucks make wide turns.
VIDEO: Ground Level Delivery of a Shipping Container
Watch the video to learn more about how the delivery process works. If you have a delivery site that looks to be marginal, please take photos from the road all the way to where the delivery site will be and then email them to our team.
Please contact us with any questions about delivery.
Make Sure the Doors are Level
The most common issue after delivery is that the doors don't open and close easily. Even though containers are all steel, if they are on uneven surfaces or loaded heavy to one side, they can twist just slightly enough for the doors not to line up properly and be very difficult to open and close. The best solution is to place wood blocks under the door frame (and ideally the length of the container). This will ensure your doors line up properly and open/close smoothly.
Most major hardware stores or lumber yards will have 8' long 4 x 4's, or railroad ties available for purchase. We recommend 2-3 pieces for 20' containers, and 4-6 pieces for 40's.... but remember that the most important spot is under the cargo doors.